Legal
Privacy Policy
This policy explains how we collect, use and protect personal information that you share with us through this website, in line with the Protection of Personal Information Act 4 of 2013 (POPIA).
Last updated: October 2026
Who we are
This website is operated by COGAN CRANKE MNGUNI (registration number 2016/206254/21), with offices at The Workstation, 1 Old Main Road, Umhlali, 4390, and Suites 42, 43 and 44, Prism Business Park, Ruby Close, Fourways, Johannesburg. In this policy, “we”, “us” and “our” refer to the firm. For the purposes of POPIA, we are the responsible party for the personal information described here.
Information Officer: Jo-Anne Cogan, Founder & Director. Email info@ccm.law or phone 032 947 0865.
What we collect through this website
When you use our contact form, we collect:
- your name
- your email address
- your phone number, if you choose to give it
- the topic of your enquiry
- your message
When you visit the website, our hosting server automatically records technical information in its logs, such as your IP address, browser type and the pages you request. This is used to keep the website secure and running properly.
Cookies: this website does not set cookies or use analytics or tracking tools. If an embedded map is loaded at your request, Google may set its own cookies; see “Third-party services” below.
Why we use your information
We use the information you send through the contact form only to:
- respond to your enquiry
- arrange a consultation, if you ask for one
- keep a record of our correspondence with you
We don’t use it for marketing, and we don’t sell it.
Please don’t include sensitive personal information, or confidential details of a legal matter, in the contact form. Sending us a message through this website does not create an attorney-client relationship.
Our legal basis
We process your information with your consent, which you give when you submit the contact form, and because it’s necessary to respond to a request you have made.
Who we share it with
We share your information only with service providers who help us run this website and our email, such as our hosting provider. They process it on our behalf and must keep it secure and confidential. We may also disclose information where the law requires us to.
Our website and email are hosted by SAint ICT in South Africa. The information you send us through this website is stored and processed in South Africa.
How long we keep it
We keep enquiries only as long as we need them to respond and follow up. If you become a client, your enquiry becomes part of your client file, which we keep for as long as the law requires.
How we protect it
We use reasonable technical and organisational measures to protect your information, including an encrypted (HTTPS) connection for this website. Enquiries sent through the website are delivered to our mailbox over an encrypted connection, and only our staff who need them can access them.
Your rights
Under POPIA, you have the right to:
- ask whether we hold personal information about you, and request a copy of it
- ask us to correct or delete information about you
- object to us processing your information
- withdraw your consent at any time (this doesn’t affect processing that happened before you withdrew it)
- lodge a complaint with the Information Regulator
To exercise these rights, please contact our Information Officer (see above).
Information Regulator (South Africa): inforegulator.org.za
Third-party services
Our contact page offers an optional map from Google Maps. Nothing is loaded from Google unless you choose to show the map. If you do, Google’s own privacy policy applies.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.